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Showing posts with label management consulting. Show all posts
Showing posts with label management consulting. Show all posts

The Merger and Acquisition Fallout – Who Should Stay or Go?

According to Andrew R. Brownstein of Watchell, Lipton, Rosen & Katz, 2015 global mergers and acquisitions (M&As) hit an all-time high with the United States contributing to nearly half of the $5 trillion.  The United States economic outlook was more stable as companies continued to reduce costs and minimally retain comfortable revenue margins, thereby created many opportunities for friendly, hostile, and unsolicited M&As with additional company spinoffs.  However, the fallout of these ventures inevitably result in a change of direction for the vision of the new company with a mandate to modify the employment staff.  Leaders have to determine who should stay and who should be offered a package to leave in peace.


When a corporation pours multi-million dollar investments into another company that has unique assets (the acquired), this is considered an acquisition.  The new leadership team should include a few people from the acquired company for a short period of time to ensure a smooth transition.  This timeframe enables the acquiring parent company to obtain as much knowledge to proceed without interruption with no reliance on the acquired company’s employment sources.  Professional sports teams are the best and simplest examples of acquisitions.  A new General Manager (GM) takes the helm and releases all the staff brought in by the previous leader and hires his own loyal crew to work hard and protect his best interest.  In this case a transition is not required because the skills between the two regimes are transferable and easily replaceable. 

Many employees who don’t want to face the reality of a take-over mistakenly call an acquisition a merger.  A merger is when two companies combine similar resources, methodology, and practices to create a uniform direction and provide an almost equal blend of assets, capital, inventory, customer base.   If one company provided or purchased billions of dollars in another company’s stock, it is an acquisition not a merger.  If two companies provided nearly half of the funds and resources to formulate one company, it can be considered a merger.

Nonetheless, deciding who to keep is based on three factors: 1) loyalty analysis, 2) influence and 3) impact to revenue. 

Loyalty. Loyalty analysis is a complete review of whom and what the employer is dedicated.  This can be a specific person in charge or existing processes in place.  If someone is dedicated to the old processes and blocks the implementation of new processes, remains defiant with the new leadership and complains about conforming to existing staff, or does not want to assist or work on teams with the new regime, a package should be created to encourage the employee to leave.

Influence.  The influence of an executive or manager must be accounted for when creating the direction of the new company.  When a company is acquired, normally the CEO of the acquired company already has a buyout package and is retained a few months to persuade his old subordinates that the holding company’s executives have tremendous strengths in growing the company, the new direction is best for the company, and their career paths will skyrocket in the industry because of the corporate change.  While this is normally an untruth, the parent company uses the influence to their advantage to involuntarily solicit as much buy-in as possible to gain the knowledge to release the maximum amount of people in non-crucial areas.  In an assessment on which management to keep, the influence to turn people in the new direction is key in keeping them employed.

Revenue Impact. Identifying which employees’ work contribute to the bottom line provides a purview into the areas of the company that should not be disrupted.  If a manager and his subordinates are helping to create new profitable solutions on time, in budget and with the existing number of resources, he is a keeper.  If the role requires research or completing mundane tasks that do not feed into revenue increase, a package can be created to remove these low-hanging fruit.


With these three assessments, these tips should help answer the question – to be or not to be employed.

Three Things Leaders Never Say

DON"T SAY IT...
There are leaders, managers, and supervisors and there is a difference between all three.  Leaders position and encourage others to do well.  Managers oversee administrative tasks and status of projects.  Supervisors normally micromanage and check every deadline and whereabouts of the employees.  Leaders are visionary and are not normally as detailed-oriented or overly anal as supervisors.  

But there can be success as a manager who thinks like a leader if 3 things are not said to the masses.

1)  It's always been this way.  But that does not make it right or even fair.  If people are complaining about an antiquated rule that was put in place because someone took advantage of prior managers, be empowered to change it.  Leaders listen and identify with people by putting themselves in their shoes.  A little shake-up to the status quo increases the trust of the leader.

2)  That's not what is really happening.  Managers who take the hands-off approach normally have no clue what is going on with their subordinates.  They believe they have "made it" because they have been assigned the bigger cubicle or office.  Perception is reality and if more than one person in the office is complaining about it, it is a problem that needs to be addressed.  Leaders don't take aggregated complaints lightly.  They handle them.

3)  It will work itself out.  Wrong again.  No it won't.  If the language barrier, work ethic, interpersonal, communication, finance, morale issue was not taken care of when it was small or affected less people, letting it continue will morph into bigger problems like missed deadlines, decreased customer satisfaction or support, jeopardized bottom line and employee turnover.  Leaders face the problem and come up with a plan to fix it.

Trusted leaders have dedicated teams because they accept when it is time to change and do what is necessary to make a positive impact for the group.  Leaders know exactly what to say.

The Exit Strategy that Allows Reentry

THE RIGHT WAY...
In an August (Knowing How Long is Too Long) blog post, I wrote about knowing the right time to exit a situation to move forward with a new opportunity or start your own business.  Assuming the time has come and you have been rewarded with the opportunity of a lifetime or at least, the immediate happiness, there is a way to leave and keep your reputation intact.  Of course, it keeps the doors open in case you ever want to return. Not that you ever would!

Create an exit work plan.  Develop a list of tasks that includes the name of a person to whom will hand off the completed work or documentation.  Neither divulge what is on the list nor the progress to anyone other than the one who is responsible for approving time worked or signing checks and the person who will be the lucky recipient of the work.

Heads down and positive attitude up.  This is the time to complete all of your work and not linger in conversations that can be misconstrued as being negative.  Just keep busy and do whatever it takes to complete your scheduled work plan and even add a couple of extra bonus items if you can.  Remain positive and reveal no dislikes.

Move out in silence. Excitement can take over and cause you to want to spill the beans about your new venture.  Hold it in!  There is no need to share this information with people you will be leaving.  There will be just as many people happy for you as there are jealous of you for being able to leave.  And truth be told, the latter act like the former.  Sounds bad? Think of it this way.  You don’t want to take the risk they know someone of power where you are going and you are wrongly prejudged before you arrive. Learn to nicely avoid questions.

Protect your reputation. There is a tendency for incompetent people in charge to blame those leaving for the problems. Document everything and carbon copy (cc:) the right individuals to demonstrate you were part of the solution and not the problem in any task that you were assigned.  Keep all of your emails (learn to archive the .pst files in Outlook and save them to a personal external hard drive) in case you have to use them for petty tactics like non-payment, termination clauses, contract rebuttals, and warranties.

Clean out before getting out.  It should never get this far but I do realize people “move in” to where they are working rather than treat it like a temporary stepping stone.  Remove any software installed on the company-issued laptop, clear out the browser history, cookies, and passwords from all the Internet browsers you typically use, copy all your work/documentation to a personal USB external drive (in case someone claims they never received it or saw it), remove any files downloaded from the Internet in the Download folders and in any “MY” subfolders (e.g. pictures, documents, videos, etc.), and empty the Recycle bin.  Remove all personal belongings from the office/desk/cubicle and neatly file all company documentation for the next person.


It’s hard to leave sometimes but you will be glad you did.  Where there is direction, there is protection.  And it works even better when you leave hard work and no hard feelings.  Congrats on saying goodbye to the old and hello to the new!

For more tips, be sure to follow:
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Feel free to pick up a copy of the book, Get A Clue - 10 Steps to an Executive IQ

Best Read Friday - Independent Contractor or Employee?

AE - The Inside Edge...
There is a difference but it may not be vast when having independent contractors onsite for more than 18 months.  Here's an article that discusses how to distinguish and keep the lines clear to ensure your company is not at fault with the government's rules.  http://bit.ly/11ZSSFP

For the video on how to decide between bringing on a temp worker or hiring an employee, please watch this YouTube video:   http://youtu.be/jOLN6e-rVAc

Be sure to check out more clues like this in the book, Get A Clue, on Amazon.com  
http://amzn.to/10Somc1

And subscribe to the YouTube channel: http://bit.ly/Vtzm2s

Respect the Boundaries or Expect Departures

Result of Crossing Boundaries..
Information Technology is no different than other industries like construction, finance, entertainment, and sports where deadlines are in place to meet objectives to get to successful results.  There are employees, consultants, and vendors in place that are assigned tasks and either work on teams or individually to make sure nothing falls through cracks.  There will always be a mistake or miscommunication that causes some rework or more research and this should be accounted for in a buffer that does not put everyone in crunch mode.  However, if there is poor planning on management's part, emergencies may arise but there are boundaries that should never be crossed if the dedicated qualified people are expected to continue to perform with excellence or even stay.

Here are a few tips on maintaining the boundaries to not lose the good people:
1)  Acknowledge and grant respect for life outside of work.  Work is the means to the end but not LIFE for anyone who is well-balanced.  There will be times when it is necessary to work late hours and weekends but it should not be the norm or be expected continuously for over a month.  Anything over that means there is a lack of respect for the people working.  Burn out is inevitable because the downtime required for people to regroup to perform better than average is missing. Mistakes will be made.
2)  Remove people that cause confusion and misinterpret.  Rework costs any project time, money, and resources.  If there is consistency of a person misconstruing the requirements and changing the direction on a whim, more time and money is wasted for continuous correction.  Management should address and eliminate this factor. Leadership should apologize to those performing the corrections and take the hit for it.  (Notice the difference between management and leadership.)
3)  Do not over-exaggerate minor issues.  We all know the story of The Boy Who Cried Wolf.  Everything is not a disaster or a showstopper.  In fact, all problems are not important enough to be addressed immediately.  Learn to stay focused on the bigger picture and only raise alerts on items that would cause a complete failure.  If someone on the team including management keeps setting every problem as a high priority, their position needs to be reevaluated.
4)  Escalate as the last resort.  If someone did not respond to an email, text message, or phone call at midnight and there were no established rules for overnight support, there is no need to escalate to upper management.  In fact, chances are #3 was not adhered to and there is some undertone of believing the most qualified people are somehow indentured servants answering to a dictatorship.  Trust. That will not last very long. 

In summary, respect those who work for you, maintain the boundaries, and they will work harder for greater outcomes towards your vision.  No matter the economy, t
here is always a group that can appreciate their expertise and hard work.

Video Series - Learning To Remain Calm

THINK BEFORE YOU TOUCH...
Accusing co-workers? Misguided management? Poor planning causing unnecessary emergencies? Risky business ventures? Deliverables missed because of weak links on the team?  

These are all reasons to be upset and send a tweet rant or a pointed email.  However, how you handle these situations may determine how your character is perceived.  It can cost you financially if the response is too abrasive or harsh.

It is best to remain tactful, become politically correct, and in some instances keep silent.  In other words, keep calm.  

Check out this video of tips on how to be calm to quiet the storm.  http://youtu.be/-6X4yGTMMDA

Video Series - Benefits of The Middle Man in Securing Contracts

Securing Contracts Made Easy...
It's always good to not have a middle man taking a cut of profit with deals.  However there can be advantages to subcontracting for some projects that work to the benefit of the entrepreneur.  

Put ego aside and check out this video to determine what is really right for you.  http://youtu.be/JJ_VivMwCYQ

Video Series - Steps to a Career Change

ADVICE FOR EMPLOYEES AND ATHLETES...
Great jobs, solid careers, and innovative congenial workplaces are not the norm.  Everyone is not fortunate to be passionate about what they are doing in their daily work routine.  There are plenty of great athletes that did not make it professionally.  In fact, most people are working as a means to an end, not because it is something they really want to do.  

The tangibles outweigh the passion.  

But there comes a time when there needs to be a transition to a career that is fulfilling.  In the case of the professional athlete, there is a necessary transition from a previously high-profile position to one that can sustain a decent lifestyle while maintaining interest.  Check out this video on the steps to get there:  http://youtu.be/EtyiYdvImG0

Best Read Friday - Lean In but Who's Listening?

Is Anyone Listening?
 Sheryl Sandberg's book, Lean In, has ignited some enthusiasm among women but has also reinforced the corporate responsibility of company executives to reward employees that "lean in" to advance their careers.   Company leaders must listen to the employees that have either explicitly expressed or inherently demonstrated the desire to climb the corporate ladder or change career paths.

This article talks about the need for companies to listen to their employees that work diligently for both their personal and employers' success.  Check it out here:  http://bit.ly/149ALeL

Best Read Friday - Stop Thinking Small, Go Big

Your business can only grow to the maximum if your mindset expands beyond the minimum.  Focusing on consumer business only does not allow a sustainable model.  B2B (business to business) contracts normally pay more, last more, and provide the flexibility of better long-term agreements.

How do you focus on this aspect of the business?  This article gives sound advice on getting started with B2B contracts.  The sky is the limit so don't limit your business.

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Like on Facebook:  http://facebook.com/execgetaclue

Managing Time Wisely

TIME ALWAYS MOVES...
The days keep getting busier but time does not extend.  We have hectic schedules with family, work, entrepreneurship, recreation, and sports.  This latest video provides some great tips on maximizing your time.

http://youtu.be/T_aiXZwRvWE

For more business and motivational tips, check out the following:
Twitter: http://twitter.com/temekoruns
Facebook: http://facebook.com/execgetaclue 

Best Read Friday - What Doesn't Kill You...

SELF-EVALUATION TIME...
There is no time like the present for self-evaluation.  Looking at the man in the mirror is a task that most of us do not want to face.  However in the world of business, it is important to recognize who you really are to positively influence others, negotiate, and problem solve.

This article, http://bit.ly/11zM2W2, provides the in-depth questions that we should ask ourselves regardless of our positions in life.

For more insight like this, check out Chapters 2 and 3 of the book, Get A Clue - 10 Steps to an Executive IQ.  Amazon:  http://amzn.to/Ybf7Ca or Barnes & Noble: http://bit.ly/YbfjkD 

Follow on twitter: http://twitter.com/temekoruns or Facebook: http://facebook.com/execgetaclue

The Business of the NFL Draft - The Article

NFL DRAFT...A BOARD OF BUSINESS    
The fans are excited about the picks from the NFL draft to determine just how far off their favorite team will be from a Superbowl quest.  The owners are focused on not only who will bring them to the Big Dance but whether or not they get their money's worth with fan attraction, superstar recognition, and team member acceptance.  Fashion designers are eager for the drafted players to show off their new outfits.  The media has a field day of coverage especially on the stories of football lineage of some draftees and major sympathy stories to keep viewers glued to the reports.

The NFL Draft is a business.  Here is an article (http://yhoo.it/13Xoezx) that outlines just how much of a business it is and who benefits.

Contract Negotiations for Beginners

Inking The Deal.  
You are a budding professional in your industry and more interest has piqued for your expertise. This is a great sign that you have turned your knowledge into a profitable business. But don't count on word of mouth or a friendly handshake as a guarantee to be paid. On the other hand, you will have to pay for some services as a leader. Since you are not the procurement or legal guru in either case, you must know the basics of negotiating deals.  Even the smallest business deal should involve a basic contract when monies are exchanged with a few clarifications.

Since there is no reason to pay dearly for ignorance, here are a few clauses that must be in your contract for your benefit:
1). Duration - Regardless if you are providing or paying for a service or a product, be clear about the cost for the specified timeframe. A new contract or cost should begin at the end of the allotted duration.
2). Compensation - Be succinct and straightforward about expected compensation, upfront fees, and anticipated payment schedules.   If the company or person is not well-known or past experiences have been shaky, establish payment schedules that minimize financial losses.  For instance if monies are due net 45 days and a payment is missed, you are stuck with 90 days of non-payment and employees and bills that still have to be paid. 
3). Rights - If you are creating a product that can be used for multiple clients, be sure you don't give up your right to license it or use it elsewhere. These are some sneaky clauses because they tend to try to include works completed prior to being brought aboard. 
4). Termination - Always have an out for both parties.  Protect yourself if the situation does not work well with a timeframe of which written notice must be given. This clause must also clearly state that services rendered or products provided up until the end of the relationship should be be paid in full. 
5). Arbitration - No one wants legal fees unnecessarily.  It would be a shame if there were issues that could not be resolved.  It is to all parties' benefit to agree to arbitration because it is less costly and can prevent time spent on lawsuits. It also usually leaves both parties winning in the end.
6). Expectations - This is a relationship and both parties should be on the same page. Make it clear what will be provided and stick to this. Anything outside of this should require an amendment or another contract.

Of course, I would always advise getting a lawyer to review all contracts but some things you should check on your own.  The handshake or oral agreement does not hold up in any court of law.  It is better to prevent losses rather than try to recover from them.

Be sure to like on Facebook:  http://facebook.com/execgetaclue or follow tweets at http://twitter.com/temekoruns

Best Read Friday - Options to Exit from a Business

When the business no longer works for you mentally, financially, and professionally or your passion runs dry, it might be time to exit.  This article describes in detail views on the advantages and disadvantages of certain exit strategies.

http://www.entrepreneur.com/article/78512

For additional tips, follow on twitter @temekoruns or like on Facebook (http://facebook.com/execgetaclue)

Leaving with Class - Ed Reed A Model Example

Ed Reed - Baltimore Sun Ad. 

 When you had a long-term contract with a client and it is either not renewed or there is not a genuine interest in the skills you bring to the table, there can be a sense of uneasiness about the possible lack of appreciation of what you have provided in the past.  This happens in the business world and even more visibly in the professional sports environments where both trades and free agency leave hard working indviduals in the unknown.  If you gave more than 100% in your area, sacrificed your personal life, or dedicated relentlessly to the goals of the organization, it goes without saying there would be a little angst.  But you must keep in mind the small degrees of separation and leave with a level of professionalism that makes them wonder if they made a mistake.

I have had contracts for my company not renewed because cheap labor infiltrated an industry that use to value quality over costs.  I have had pressure tactics applied to force a decision to stay with less pay and less freedom.  These situations happened after spending countless hours every week in travel and hard work while sacrificing quality time.  After these experiences, you learn
that clients are running a business and so are you.  Take the emotion of the friends you have met and the complacency of knowing the atmosphere out of the equationWhether you are an individual or a company, it is the same mindset - do what is best for your future, longevity, finances, and peace of mind.

That said, in following the Ed Reed departure from the Baltimore Ravens I was amazed at the ignorance in social media of the lack of understanding and hatred towards him for making a decision to move on to the Houston Texans.  Then I woke up and realized that although some people are relentless in their opinions, the majority of Americans come from the old-school philosophy of work the same place for years, collect a pension and retire.  These people do not take the risks of leaving an employer for a better opportunity.  They stay the course and deal with anything that is handed to them to stay with their employer.  It is not their fault that they do not understand the free world of "entrepreneurship" of athletes and others in the business world.  

It's a business relationship no matter what championship or goal you help the organization accomplish.  Simply put, if your employer or client does not appreciate your skills by paying you what you deserve or tries to force you to take a lesser pay/role after you helped them reach their goals, there is some other group that will welcome you to their team for equal or better money.  If the existing employer or client is not willing to put up a fight for you, that speaks volumes that they really weren't interested in keeping you.  All you can do is plan accordingly for the move to the next place and do what is necessary to stay competitive and valuable for even the next level.  Say nothing negative about the organization or the people involved in the decision to allow your departure.  Because you never know, those same people could be placed in control at a future place where a contract might be signed. Or they can be depending on your decision in the future to sign a contract for their employment - the sweetest revenge.  

Leaving with class has no better example than Ed Reed, who took out an ad in the Baltimore Sun, to thank the organization, the city, and the Ravens fans for all the good times.  Reed dealt with the situation with professionalism and departed with class - a humble approach for an extraordinary future legend who I am sure will shine with the Houston Texans.

Video Series - Three Must Reads

THREE MUST READS.  
If you're like me, I have almost no time to read and no interest to pick up a tablet to peruse an eBook after spending over 60 plus hours on a computer all week.  My eyes need a well deserved break.  

But over the years I have had to deal with some difficult people and make smart decisions and had to choose a couple of self-help or "wisdom-providing" books to avoid trial and error.  I was fortunate to select 3 great books - namely, Blink, 4-Hour Work Week, and 48 Laws of Power.  

Check out my video on why these books are important to everyone - not only executives and entrepreneurs.  http://youtu.be/xtMXyrzsK6k

Keep in touch and don't forget to read the blog at http://execgetaclue.com, follow on Facebook at http://www.facebook.com/execgetaclue and/or read the tweets at http://twitter.com/temekoruns

When Curiosity Becomes Invasive



If Only So Innocent!
Working with people who have diverse backgrounds and varying personalities can make for a challenging environment. It is not until you understand how to maneuver around their intricacies and pet peeves that a working relationship can be fostered.  Sometimes it is in our best interest to take some time to familiarize ourselves with our co-workers but not to the point where it violates the privacy of which they, in fact we all, are entitled. 

For example, LinkedIn is a great social media networking site for professionals and entrepreneurs. However it should not be used to profile how important a person is by the volume or influence of connections. That is, after all, not a true reflection because everyone the person really knows is not social networking on this site

If a co-worker has been hired or placed in position, it should be taken as face value that he/she is either qualified or knows somebody. In either case, asking for a resume or trying to determine his/her qualifications after the fact is demeaning, puts them on the defense subconsciously and  immediately causes mistrust. 

Additionally, there are also certain questions people ask that have nothing to do with building a relationship. These are just out of line. Questions like: where do you live (specific city or community)? When did you buy your house?  What type of car do you drive?  What are you doing or did you do for the weekend?These questions are not about finding similarity but most frequently used to assess people's lifestyles and potential net worth.

Pay attention to people that are too curious and over exert themselves in "getting to know you". They are likely to be untrustworthy individuals because they have no respect for both professionalism and privacy. Identify your privacy limits and know who is invading them. This exercise of discernment is necessary to understand how to deal with people working with and for you. 

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Like on Facebook: http://www.facebook.com/execgetaclue


For more guidance on obtaining discernment in this area, download the ebook and start with Chapter 2 in Get A Clue - 10 Steps to an Executive IQ today.
Amazon - http://amzn.to/Ybf7Ca
Barnes & Noble - http://bit.ly/YbfjkD  

Collaboration or Smothering

Temeko Richardson
UN-Collaborate & Work Together

Teamwork is about cooperation and buy-in for a common goal based on on individual and group contributions. Teams are made up of people with different personality types and work styles. The best teams have members who learn to work well together without coercion; collaboration comes naturally. But when does this become smothering?







1). When people are forced to participate in team building activities on their own time, relationships are attempting to be forced. Lets be honest.  It's work for the purpose of paying bills. If the personalities don't blend naturally, forcing relationships will only cause resentment and push-back. 
2). Oftentimes at work, there is a specific room, also referred to as a "war room", set aside for fast-paced or critical assignments.  The real purpose is to have a central location for necessary parties to meet and sort through issues and resolve problems. It should NEVER be the centralized workplace for the team because of potential frequent discussions and distractions. It further stifles people's freedom at work, fostering a captive mindset. 
3). When team members are not clearly assigned tasks or are simply contributors to others' work, they will get in the way. They will interrupt and intercept ideas to make themselves look smart even when they know absolutely nothing about the subject. It is no longer collaboration but mass confusion and chaos for the skilled people. 
In general, standing over people as they work, watching what comes across their computer screen, interrupting other people's conversations, and coercing people to spend time together is SMOTHERING not collaboration. Confusing the two can cause people to seek to be a committee of one - totally opposite of your intended goal of teamwork

Follow on twitter: http://www.twitter.com/temekoruns
Like on Facebook: http://www.facebook.com/execgetaclue 

For more information on how to build and lead a real team to put an executive vision into place, download the ebook, Get A Clue - 10 Steps to an Executive IQ today.
Amazon - http://amzn.to/Ybf7Ca
Barnes & Noble - http://bit.ly/YbfjkD  
 

Video Series - Manager or Leader?

There is a difference between managing and leading.  Leaders have influence and drive ambition through example.   In this video, you will see what characteristics distinguish a manager from a leader.
http://bit.ly/Y6AfJA


Follow on Twitter: http://twitter.com/temekoruns
Like on Facebook: http://www.facebook.com/execgetaclue



For more tips on leadership, pick up the ebook, Get A Clue - 10 Steps to an Executive IQ, on Amazon.com.  http://amzn.to/Ybf7Ca
 

 
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